Order Fulfillment Executive

Role : Order Fulfillment Executive

Job Description

Key Responsibilities

Manage and oversee the entire order-to-delivery cycle from order receipt to execution.

Ensure accurate and timely allocating Stocks and DO Creation processes.

Coordinate with CFA sales finance and customer service teams to resolve order discrepancies and customer order-related issues.

Process customer orders and ensure accuracy in order entry.

Generate and manage appointment Orders ensuring timely and accurate Delivery Creation.

Handle customer inquiries and resolve issues related to orders and stock allocation.

Monitor Appointment tagging Sales Orders and follow up with Customer Service.

Collaborate with internal teams to streamline the O2D process and improve efficiency.

Requirements and Skills Education & Experience

Graduate with an MBA or Engineering background.

Prior 3 5 years in the FMCG Industry in the areas of CFA Order Management and Channels Operations.

Proven experience in Order-to-Cash or similar roles.

Core Competencies

High level of analytical ability .

Strong understanding of delivery creation and invoicing procedures.

Excellent organizational and time management skills.

Proficiency in relevant software and ERP systems .

Effective communication and problem-solving abilities.

Key Skills

Lpc,ABAP,Benefits & Compensation,Investor Relations,ITIL,Art

Employment Type : Full Time

Experience : years

Vacancy : 1