Company Description
NEC Software Solutions (India) Private Limited! is based in Mumbai (Worli & Airoli) and
Bangalore with an employee strength of 1300+. It is one of the foremost providers of end-
to-end IT services across various sectors. We work with diverse industry verticals which
include publishing, media, financial services, retail, healthcare and technology companies
around the world. Our customers range from two-person startups to $bn listed companies.
We have more than 30 years of experience in providing end to end IT services across the
globe and have earned a reputation for delighting our customers by consistently surpassing
expectations and helping them deliver robust, market-ready software products that meet
the highest standards of engineering and user experience. Supported by more than 1300
exceptionally talented manpower, we are a hub for offshore support and technology
services.
Job Description
Requisites
Education :
Postgraduate (B. Com / Honors) or a bachelor's degree with relevant experience in OTC Operations.
Experience (years) :
- Executive - Graduate with 2 to 4 years of experience
- Sr Executive – Graduate with 4 to 6 years of experience
Relevant Experience :
OTC or Accounts Receivable (Sales Order Processing)
Location :
Mumbai (Airoli) and Bangalore
Working Hours :
8.5 hours / day (US Shift)
Role Summary :
Receive and process sales orders accurately and efficiently using the company&aposs sales management systemThe role will also require coordinating with the NEC, Invoicing Processing team, collections and credit management team.Qualification Criteria / Work Experience
Essential :
Strong knowledge of OTC Sales Order operationsWorking knowledge of SAP Finance moduleExperience in shared services / customer facing environmentUnderstanding of standard operating proceduresKnowledge of system, applications, operating tools, metrics and excelGood communication skills, plus good verbal & written presentation skillsFlexibility to work within a high growth, rapidly changing environmentAbility to self-motivate and initiate changeAbility to work with colleagues at all levels.Order Processing Responsibilities
Review orders received from Retained Organization (RO) for accuracy as per pre-defined formatPerform technical, commercial and administrative validation on a customer orderRecord daily volumes, rejections, exceptions, and quality-checks in timely mannerEnter order details into the system databaseProcess orders as per standard operating procedure within defined Turn Around Time (TAT)Coordinate with RO to understand any discrepancies on order detailsCreate order fulfilment tracker and document relevant details to support order monitoring activitiesPrimary point of contact for order processing related queriesRespond to queries in a timely and accurate mannerUndergo relevant training to ensure apt knowledge transfer is done to enable self and peers to conduct order processing tasks in GSSCsCoordinate with relevant stakeholders to complete tasks assigned by RO or team leadTimeliness : Perform order processing tasks as per defined TATAccuracy : Ensure 100% accuracy rate in day-to-day activities to ensure Service Level Agreements are metKey Skills
Sales order processing and Invoice CreationAccounts Receivable Ledger ManagementFinancial Accounting and ReportingAdvanced Excel and Spreadsheet SkillsSAP ERP and Accounting Software ProficiencyTeam PlayerShow more
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Skills Required
Sales Order Processing