Executive Brand Order Fulfilment and Support

Responsibilities :

You will be responsible for the following in your Tenure at the company :

• Greet Customers on Phone Calls and Messages
• Answering / Calling Customer's calls and explain them about the product (In their own comfortable language)
• Calling / Receiving Calls for order related details and Support Phone Calls
• Interacting and Managing customers on WhatsApp, Live Chat, Instagram, Facebook and YouTube
• Creating Posts for Facebook, Instagram and YouTube on the brand page and handling the same
• Order Processing (Data Entry on server / Card Designing and Printing / Packing the parcel and Courier pickup)
• Creating and Editing Videos for the Brand

Qualifications :

Skills Required

video editing software , Photoshop, Microsoft Office Suite