Presales Engineer [Apply Now]

Join Our Team as an IT Pre-Sales Engineer at Helo.ai by VivaConnect

Location : Mumbai, India

Type : Full-Time

About Helo.ai At Helo.ai by VivaConnect, we’re transforming how businesses communicate with their customers. From SMS, WhatsApp, RCS, Voice, to Contact Centre Solutions, we enable brands to build impactful connections.

With 24+ years of industry expertise, handling 30+ billion engagements annually, and partnerships with Meta, Google, and leading telecom operators, we’re not just another company—we’re trailblazers in business communication.

If you’re looking to kickstart your IT Pre-Sales journey with an organization that’s all about growth, innovation, and meaningful impact, your search ends here!

About the Role As an IT Pre-Sales Engineer, you’ll be the bridge between our innovative solutions and client needs. You’ll : ✨ Collaborate with the sales team to design tailored solutions ✨ Present these solutions clearly and impactfully ✨ Most importantly — you’ll be giving demos to clients , helping them experience the real value of our products.

Your Day-to-Day Responsibilities

Engage with clients to understand business challenges & requirements.

Conduct engaging demos to showcase how our solutions solve client problems.

Partner with sales to design customized solutions.

Craft impactful presentations & proposals.

Support sales with technical insights, PoC coordination, and training.

Respond to RFPs / RFIs with clarity and precision.

Gather client feedback and share it with the product team.

Stay updated on industry trends & competitors.

Assist clients during onboarding & integration.

Identify use cases to highlight solution benefits.

Your Growth @ Helo.ai Here, growth is not just vertical—it’s holistic

✅ Work on cutting-edge IT & communication solutions. ✅ Access upskilling programs, certifications, and mentorship. ✅ Be part of an innovation-driven ecosystem. ✅ Collaborate with top global brands on high-impact projects.

Knowledge & Skill-set Required

Education : B.E. in IT, Computer Engineering, or related field.

Experience : 1–3 years in IT Pre-Sales or similar client-facing roles. ⚙️ Tech Skills : Strong understanding of IT products, CPaaS solutions, and integrations.

Presentation Skills : Great communicator with strong demo & PPT skills.

Problem-Solving : Analytical thinker who can craft tailored solutions.

Collaboration : Team player with cross-functional working abilities.

Why Helo.ai?

Growth Playground : Be part of India’s $2B CPaaS market and a booming global industry.

Big Impact : Work with 250+ iconic brands like HDFC Bank, SBI, Bajaj Finance, Reliance & more.

Award-Winning Legacy : Recognized by CNBC, ACEF, Mobby’s, Red Herring, IDMA.

Supportive Culture : Inclusive, collaborative, and people-first.

Endless Learning : Gain exposure to cutting-edge projects and world-class clients.

Equal Opportunity Employer At Helo.ai, we celebrate diversity and are committed to building an inclusive and collaborative environment for all. ✨ If you’ve got the passion, we’ve got the platform to help you shine! ✨