Client Relations Specialist
DTDC Express LimitedGoregaon, Republic Of India, IN9 days ago
Job descriptionGood English communication skills (both verbal and written). Prior experience in voice process, customer service, or collection roles will be an advantage. Ability to handle customer interactions professionally and confidently. Basic computer literacy and familiarity with MS Office tools. Willingness to work from 10 : 30 AM to 7 : 00 PM.
About the Role :
We are looking for Customer Support Executives to support our ISJ UK Project . The primary responsibility of this role is to contact Indian clients and assist in the collection of duty fee payments related to their international shipments.
Key Responsibilities :
- Make outbound calls to Indian clients regarding duty fee payments for shipments.
- Ensure timely follow-up and closure of payment cases.
- Maintain accurate call logs and update records in the system.
- Collaborate with internal teams to ensure smooth payment processing and client communication.
Requirements :
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Client Specialist • Goregaon, Republic Of India, IN
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