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Onboarding Specialist INDIA
Base.comBengaluru, KA, IN18 days ago
Job type
- Quick Apply
Job descriptionTech-First Problem Solver : You love solving customer pain points through hands-on tech implementation and scripting. Experienced & Independent : 2–5 years of experience in ecommerce SaaS implementation with strong self-management in a remote setup. Languages You Speak : Proficient in PHP or Python, comfortable working with REST APIs, Git, and MySQL. Customer Obsessed : You see the product through the eyes of the end-user and optimize for value delivery. Multilingual Communicator : Fluent in English (B2+), and at least one of Hindi, Tamil, Telugu, Kannada, Marathi, Gujarati, or Bengali. Bonus Points : Familiarity with ecommerce systems, marketplace operations, or prior exposure to BaseLinker. Impact from Day One : You’ll play a central role in building the India implementation playbook. Remote-First, Freedom-Led : Work independently with global peers and no micromanagement. Own the Product : We build what we believe in—with direct influence on product decisions. Long-Term Growth : Join us during hypergrowth and grow into tech leadership roles as we scale India ops.
At Base, our mission is to empower entrepreneurs to succeed in the global e-commerce landscape. We provide a technology platform that revolutionizes their online sales operations.
Our international team, spanning from Europe to the Americas, delivers a comprehensive, all-in-one solution to thousands of merchants worldwide. We offer seamless integrations with industry leaders, including Amazon, eBay, Shopify, DHL, and FedEx.
However, we are more than just a technology company. We are one of the fastest-scaling platforms in the sector, having achieved 15x growth over the past three years. We cultivate a culture where tangible impact and collaboration are paramount, with our team being the driving force behind our innovation.
If you are driven to shape the future of global e-commerce, we invite you to apply. Your opportunity awaits!
What You’ll Own & Drive
- Client Implementation & Onboarding : Lead the end-to-end technical onboarding of ecommerce brands and retailers using Base.com.
- Platform Enhancements : Work closely with global teams to test, improve, and evolve core product functionalities for Indian users.
- Workflow Automation : Leverage our vast integration suite and APIs to automate complex operations across commerce, logistics, accounting, and CRM systems.
- Solution Consulting : Act as a technical advisor to clients, helping them configure and adopt our solutions effectively.
- Performance Optimization : Ensure code and systems are built with speed, stability, and scalability in mind.
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Onboarding Specialist • Bengaluru, KA, IN
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