Job Description
Designation : Salon Manager
Experience required : 7+ years as managerial role
Education Qualification : Graduate or MBA
Industry Preferred : Retail, Telecom , Hospitality , Customer service, Salon, Aviation, Beauty & Wellness.
Location : Surat and Ahmedabad
Key Responsibilities :
- Manage daily salon operations, including scheduling, inventory control, and customer service.
- Lead, mentor, and motivate the salon team to deliver excellent services and achieve performance targets.
- Ensure the salon is clean, organized, and compliant with health and safety regulations.
- Develop and implement strategies to increase salon revenue and customer retention.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner.
- Conduct regular staff meetings and training sessions to ensure high levels of performance and professional development.
- Monitor and analyze salon performance metrics, preparing regular reports for senior management.
- Stay updated with industry trends and incorporate new techniques and services to keep the salon competitive.
Criteria :
Guest Service Satisfaction & complaint resolutionTeam Management (Eg : Motivation, Conflict Resolution)Inventory Management (Retail & Consumption)Salon Top Line Numbers (Revenue Target)Salon Hygiene, upkeep & MaintenanceAccounting & Billing OperationsCapacity, Assets & resource optimizationBottom line focus (profitability)If interested kindly share your resume on - priyanka.shekhawat@enrichbeauty.com
Contact number - 8433718223