JOB DESCRIPTION
- To manage the retail experience centre efficiently and ensure customer experience is as per HL
- standard / ask
- To manage the retail experience centre efficiently and ensure customer experience is as per HL
- standard
- Maintain 100% adherence to retail SOP
- Timely execution of stock and sample audits in showroom
- Maintain high level housekeeping and hygiene standards in showroom
- Maintain Visual Merchandising standards in showroom
- Attend to customer queries and complaints
- Timely reporting to the retail operations team on a daily basis.
- Maintain all the operation checklists in the experience center.
- To support sales in order closure
- Handling the clients (Showroom Walk through)
EXPERTISE AND QUALIFICATIONS
Minimum 6 month to 1 year experience in retail storeMinimum 1 year experience as a store manager in retailFurniture and Home Decor industry experience preferredBasic Knowledge of MS Office, Google Docs, Sheets, Forms, etc.Well versed in Store Operations and SOP ManagementThe Showroom Managers will work 6days a week with Tuesday off. All showroom operations will be closed on TuesdayShow more
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Skills Required
Store Operations, Google Docs, Ms Office