Job Summary
The Area Sales Manager is directly responsible to grow the sales of products and services in the assigned geographic territory through identifying opportunities early in the sales cycle to maximise the sales revenue for the Company. He / She will partner and support the National Sales Manager by managing the assigned customer accounts within the specified territory. The Area Sales Manager will also focus on prospecting and developing new accounts and expanding business with the current accounts.
Essential Duties and Responsibilities
Achieve sales and revenue targets through identifying opportunities early in the sales cycle to convert accounts and penetrate existing accounts to maximise the sales revenue for the Company
Work in collaboration with the National Sales Manager to optimise sales opportunities from customer accounts assigned
Acquire new customers to exceed sales expectations
Build and strengthen relationships with key stakeholders and influencers at growth-oriented accounts
Proactively promote West products and solutions by utilising marketing programmes and providing relevant end-user product trainings
Manage and build on internal cross-functional team relationships; bring in Technical Customer Support Specialists when appropriate
Understand customer needs to uncover additional opportunities within accounts across all products and solutions
Ensure adoption of CRM system and data integrity on CRM
Performs other duties as assigned based on business needs.
Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
Additional Responsibilities
- Must be able to communicate effectively, speak in front of groups, express & exchange ideas and understand direction.
- Maintain the ability to work well with others in a variety of situations.
- Able to multi-task, work under time constraints, problem solve, and prioritize.
- Able to learn and apply new information or new skills.
- Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
- Support and contribute to Lean Sigma programs and activities towards delivery of the set target
- Able to comply with the company’s safety and quality policy at all times
Education
Bachelor's Degree Pharmaceutical Science, Chemical Engineering or equivalentWork Experience
Minimum 8 years Work experience in a business to business environment ideally in the pharmaceutical / biotechnology or related field requiredExperience in both direct and matrixed management preferredExperience in tangentially related fields of interest, including Big Pharma, biotech, and industry preferredPreferred Knowledge, Skills and Abilities
Technical knowledge of pharmaceutical primary packaging would be preferredPrior sales experience in pharmaceutical, biochemistry and / or related process industries will be highly advantageousKnowledge of pharmaceutical industrial standards will be a plusStrong communications and relationship building skills that can successfully translate leads to sales and is able to work collaboratively with internal resourcesExhibit strong competency in sales process and strategic account planning by regularly achieving business results that accurately mirror or exceed forecastAbility to strategically prioritise and suitably adapt and improve on account management approach as and when necessary to focus on successful and profitable “win-win” situationsUnderstand customer needs and able to leverage on both West’s product portfolio and internal resources to identify cross-selling opportunities across accounts to create additional value to customers and maximize the Company’s sales revenueProactive in learning more on the West product portfolio and understanding how to differentiate product offerings competitivelyShows understanding of market trends and the impacts on customers for the assigned geographical territoryLicense and Certifications
Travel Requirements
50% or more : More than 130 business days per year
Physical Requirements
Sedentary-Exerting up to 10lbs / 4kgs of force occasionally, and / or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Additional Requirements
Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machinesMust be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to proceduresPhysically able to travel by all common modes of transportation, including air, train, automobile, and busAble to perform well in high-stress, time-sensitive work environment, including scrutiny by executive-level managementMaintain the ability to work well with others in a variety of situationsAble to multi-task, work under time constraints, problem solve, and prioritizeAble to learn and apply new information or new skills