F&A Senior Admin Assistant

About The Role :

He / She provides support to external and internal customers to ensure customer expectations are met and exceeded. Person should have a proven track record of being co-operative, approachable, conscientious, enthusiastic, competent, flexible, able to work independently, a team player. Should be willing to work extend hours whenever the process requires.

Skills Required :

• Strong in depth Manual Billing and Incentives knowledge.
• Excellent written and verbal communication skills
• To work on own initiative as well as part of a team
• Able to prioritize workloads
• Attention to detail
• Ability to work to deadlines
• Must be customer focused
• Knowledge of MS OfficeJob Duties and Responsibilities : Communicate with AFC Contacts, WWF team, Countries, F&A teams and Account Executives
• Identify training areas and coordinate with the Supervisor for the necessary trainings
• To comply with UPS policies, Data security, and SOX compliance related policies
• Monitor workflow to plan work schedule as per the SLA requirement and the volume.
• Conduct Monthly Product Knowledge test for the entire team.
• Follow up with Countries to get the resolution.
• Ad hoc billing requests from Countries.
• Any other tasks or duties assigned by the Team Lead, Supervisor or Manager as per the process

Skills Required

Mis Preparation, Data Analysis, Employee Relations, Statutory Compliance, Recruitment, Mis Reporting