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Associate, Middle Office

Associate, Middle Office

ConfidentialPune
16 days ago
Job description
  • Client Processing - IC2Performs routine and non-routine client service and transactional support functions
  • Provides analytics and reporting services, working to improve and automate transaction processing systems
  • Advises organizational units / teams to ensure timely delivery of service, or resolution of issue
  • Provides direction to lower-level service roles in the successful delivery of support or service
  • Processes account related transactions per scheduled events / client authenticated direction
  • Answers inquiries and resolves problems or issues
  • Assesses needs and suggests / promotes alternative approaches to service models
  • Participates in straightforward product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions
  • Solves problems based on an understanding and knowledge of the intricacies of the system
  • Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients
  • Manages situations which may require adaptation of response or extensive research according to internal or external client response
  • May be responsible for allocating and checking work of support team members
  • May be responsible for specific supervisory review, training and approval actions
  • Contributes to the achievement of team objectives
  • To be successful in this role, were seeking the following :

    • Bachelor's degree or the equivalent combination of education and experience is required
    • 3-5 years of total work experience is preferred
    • Experience in brokerage processing is preferred
    • Contributes to the achievement of team objectives
    • Bachelor's degree in finance or the equivalent combination of education and experience is required
    • 0-3 years of total relevant work experience preferred
    • Skills Required

      Bloomberg, Client Servicing, System Testing, Finance

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