IT Engineer

We are seeking a skilled IT Technician with 35 years of hands-on experience in IT Helpdesk support Office 365 administration end-user computing and basic networking.

The successful candidate will be responsible for providing first- and second-line IT support ensuring the seamless operation and availability of systems user accounts and devices across the organization.

Key Responsibilities

IT Helpdesk & User Support

• Provide daily IT Helpdesk support to end-users across global offices.
• Troubleshoot and resolve hardware software and network issues promptly.
• Manage user onboarding and offboarding processes including laptop provisioning and account setup.
• Maintain comprehensive documentation for IT assets incident logs and troubleshooting procedures.

O365 Administration & User Management

End-User Computing

Networking & Infrastructure

Operations & Documentation

Qualifications :

Microsoft 365 and Entra ID administration

Preferred Qualifications (Nice to Have)

ITIL Fundamentals

Additional Information :

What We Can Offer You :

Additional Information :

Our Core Values :   Caring Adaptable Proactive Ownership Empowering Clients

McFadyens goal is to ensure that our clients are able to maximize the return on their technology investment by providing better service to their clients partners and internal teams. At McFadyen we truly believe our employees are our most valuable asset. Across our locations in the US Brazil and India we offer a world class work culture that enables top notch delivery for some of the worlds most influential companies.

McFadyen Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color age religion sex sexual orientation gender identity / expression national origin disability protected veteran status or any other characteristic protected under federal state or local law where applicable.

Remote Work : No

Employment Type : Full-time

Key Skills

Dhcp,Active Directory,VMware,Computer Networking,PowerShell,Microsoft Windows Server,Windows,Microsoft Exchange,SAN,Azure,Operating Systems,Dns

Experience : years

Vacancy : 1