IT Systems Engineer

Qualifications :

• Bachelors of Computer Applications or Bachelor of Information Technology
• Information Technology, Engineering, or related field.
• 2-8 years of experience in systems engineering, focusing on SaaS application support, integration, cloud-based technologies, and performance optimization, at l east 2 years of experience managing Okta SSO applications and their settings.
• Proven experience working with major SaaS platforms (e.g., Salesforce, Okta, Microsoft 365, AWS, Atlassian, etc.).
• Strong understanding of development tools such as Gitlab, Atlassian, and code editors.
• Excellent troubleshooting, diagnostic, and analytical skills, with a strong focus on root-cause analysis and proactive issue resolution.
• Experience with scripting languages (e.g., Python, PowerShell, Bash) for automation and workflow improvement.
• Strong knowledge of security best practices, compliance standards (e.g., GDPR, SOC 2, ISO 27001), and data privacy.
• Exceptional communication skills with the ability to interact effectively with both technical and non-technical stakeholders.

Preferred Qualifications :

• Experience with monitoring and logging tools (e.g., Splunk, Datadog, Prometheus).
• Familiarity with IT identity tools such as Okta, or Entra ID.
• Experience working in cloud-based companies with SaaS operations.
• Practical experience with scripting languages such as PowerShell / Bash / Python

Skills Required

Prometheus, Splunk, Datadog