Business Excellence Manager

Role Title : Manager – Business Excellence

Qualification : MBA / MMS

Work Experience : 8 to 12 Years

Role Purpose

• To lead and drive continuous improvement initiatives across functions by deploying business excellence frameworks, process re-engineering, lean methodologies, and performance measurement systems to achieve operational efficiency, cost optimization, and customer satisfaction.

Key Accountability Area

Technical / Functional Competencies

Six Sigma Green / Black Belt certified

Application expertise : Advance excel, Power BI, Power App, Power Automate

1. Process Management and Improvement

2. Performance Measurement and Analytics

3. Strategic Planning and Execution

4. Quality and Compliance Management

5. Change Management

6. Customer-Centric Mindset

7. Project and Program Management

8. Technology Enablement

9. Problem-Solving and Critical Thinking

10. Stakeholder Engagement and Collaboration

Behavioral Competencies

1. Continuous Improvement Mindset

2. Result Orientation

3. Customer Focus

4. Collaboration and Teamwork

5. Analytical and Critical Thinking

6. Change Agility

7. Ownership and Initiative

8. Influence and Communication

9. Attention to Detail

10. Resilience and Persistence