JOB PURPOSE
- This profile is for a skilled professional with an analytical mindset, responsible for building and managing a strong social media presence. The role includes crafting content strategy and plan, overseeing platform management, and executing day-to-day operations across all social media channels.
PRINCIPAL ACCOUNTABILITIES
Social Media Strategy & Execution
Develop and implement social media strategies for individual platformsContent Creation & Publishing
Plan, create, curate English content and ensure publishing of daily posts across all official SM Platforms of BLR Airport – Facebook, Twitter, Instagram, LinkedIn, Threads+ YouTubeSkilled at identifying compelling digital stories and formats, have a strong creative instinct and a knack idea generation and concept driven contentMaintaining a quarterly social media calendar for all platformsPerformance Measurement & Optimization
Define success metrics, track, measure and analyse performance of organic (non – paid) contentBudget Management & ROI Alignment
Manage social media budget and spends for the financial year, aligned to the goals and KPIsStakeholder & Agency Collaboration
Liaise with creative agencies for creating postsLiaise with internal verticals for business / promotional prioritiesInfluencer & Advocacy Initiatives
Collaborate to drive influencer and potential brand advocate content on socialDrive Passenger Testimonials and Employee's as ambassadorsResearch & Market Intelligence
Conduct research, competitor analysis, track market trendsMonthly & Quarterly reviews, insights and reportsSocial media audit including profiling followers and Share of VoiceBe aware of the latest social media features, algorithms, best practices and trends to increase engagement and followers across platformsIncrease SM referral traffic to the websiteCampaign Strategy & ROI Optimization
Demonstrated understanding of paid promotions, SEO, and SEM strategies for brand building in the digital landscape, with the ability to effectively collaborate with digital marketing teams to define campaign promotion strategies and demography, drive impactful social media campaigns / posts and ROIJOB SPECIFICATION
Education qualification and pre-requisites
Bachelor's degree in marketing and certified digital marketer from a renowned institute.6 to 8 years of social media experience in platforms, content writing, content publishing, analysis and providing business insightsExperience in promoting consumer brands, service, and premium portfolioExperience in collaborating with internal stakeholders and external agencies / partnersAdept with a variety of digital tools – scheduling posts, managing multiple accounts from a single dashboardExperience with analytical tools and algorithm fluency – Understanding how algorithm on different platforms function, track performance Google Analytics & Insights, Native platform analytics – Meta / LinkedIn / Twitter / YouTube, social media Listening tools and Sentiment AnalysisContent Optimization – Knowledge in SEO (Search Engine Optimization) for keywords, hashtags, to influence search visibility)Content Creation & Design Software –Example Canva, Unfold, In videoGeneral Office & productivity – Microsoft, Excel, Google sheet, PowerPoint, Management software and tracker– example TrelloAudience centricityGrowth MindsetCollaborative, good interpersonal and communication skillsStrong analytical skills and data-driven thinkingProactiveAbility to multitask, priorities and work under tight deadlinesAttention to detailSolution orientedSkills Required
Content Creation, Canva, Trello, Powerpoint, Budget Management, Content Optimization, social media strategy , Performance Measurement, Google Analytics, Sem, Microsoft Excel, Seo