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Guest relation executive @ Jawai Rajasthan

Guest relation executive @ Jawai Rajasthan

ConfidentialJaipur
23 days ago
Job description

We are seeking a Guest Relation Executive to join our team at Jawai, Rajasthan. The ideal candidate will be responsible for ensuring an exceptional experience for our guests by providing outstanding customer service and support throughout their stay. This role requires a proactive approach to guest relations and a strong commitment to hospitality.

Location : Jawai Rajasthan

Salary : 20 -35k - Food and accommodation

Responsibilities

  • Welcome and assist guests upon arrival and throughout their stay.
  • Respond to guest inquiries and resolve any complaints or issues promptly.
  • Coordinate with various departments to ensure guest satisfaction.
  • Provide information about the hotel facilities and local attractions.
  • Maintain accurate records of guest interactions and feedback.

Skills and Qualifications

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Knowledge of hotel management software is a plus.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Skills Required

    Customer Service, Reservation Management, Conflict Resolution, Sales Techniques, multilingual communication , Event Coordination, crm software, Problem Solving

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    Guest Relation Executive • Jaipur

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