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Assistant Facility Manager Soft Services

Assistant Facility Manager Soft Services

JLLNoida, Uttar Pradesh, India
10 days ago
Job description

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Job Description : Assistant Facility Manager - Soft Services

Location -Noida

Position Overview

We are seeking an experienced Assistant Facility Manager Soft Services to manage and enhance the delivery of soft services at the site. This role focuses on ensuring high standards in housekeeping client coordination and overall service quality while maintaining smooth day-to-day facility operations.

Soft Services Management

  • Oversee housekeeping operations pantry services and office upkeep.
  • Coordinate events client visits and ensure seamless stakeholder engagement.
  • Monitor service quality and implement improvement plans for customer satisfaction.
  • Ensure compliance with health hygiene and safety standards.

Vendor & Team Management

  • Manage vendor relationships and service contracts for housekeeping and other soft services.
  • Supervise on-site staff and ensure adherence to SOPs and service level agreements (SLAs).
  • Review vendor performance handle invoicing and ensure compliance documentation.
  • Operational Excellence

  • Conduct regular audits of soft services and implement corrective actions.
  • Prepare reports on service performance cost efficiency and client feedback.
  • Support small-scale projects related to workspace enhancements and employee experience.
  • Client Engagement & Reporting

  • Act as the primary point of contact for client queries related to soft services.
  • Organize monthly review meetings and manage KPIs for service delivery.
  • Maintain accurate documentation and prepare presentations for client updates.
  • Required Qualifications

    Education & Certifications

  • Bachelors degree in Hospitality Facility Management or related field.
  • Professional certifications in Facility Management (FMP CFM) preferred.
  • Experience

  • Minimum 5 years in facility management with a strong focus on soft services.
  • At least 2 years in a supervisory or site lead role.
  • Experience in managing vendors and client-facing operations.
  • Core Competencies

  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Customer service orientation with attention to detail.
  • Proficiency in MS Office (Excel PowerPoint) and reporting tools.
  • About JLL

    JLL is a leading professional services firm that specializes in real estate and investment management. We help organizations around the world achieve their ambitions by owning occupying and investing in real estate.

    To Apply : Please submit your resume and cover letter detailing your relevant experience in technical facility management and your vision for optimizing building operations.

    Location : On-site Noida UP

    Scheduled Weekly Hours :

    40

    If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

    JLL Privacy Notice

    Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

    For more information about how JLL processes your personal data please view our Candidate Privacy Statement .

    For additional details please see our career site pages for each country.

    For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here .

    Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

    I want to work for JLL.

    Required Experience :

    Manager

    Key Skills

    Employee Relations,Civil Project Management,Bank Reconciliation,Freight Forwarding,Axapta

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Assistant Manager • Noida, Uttar Pradesh, India

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