Company Description
Torrent Group is a conglomerate, which has established presence in sectors like Pharma, Power and Gas. Building on our presence in Pharma and with a vision to cater to the comprehensive healthcare needs of both consumers and healthcare operators in the Diagnostics space, Torrent Diagnostics is establishing one of its kind National Reference Lab equipped with cutting edge technologies to provide a wide array of services with highest levels of quality, accuracy and affordability at Navi Mumbai, followed by Regional Reference Labs and Satellite Labs thus creating an extensive network and accessibility to consumers across the country.
Role Description
Sales & Business Development
- Identify and onboard new clients including physicians, clinics, hospitals, and wellness centers.
- Promote specialized diagnostic tests (e.g., pathology, molecular, preventive, oncology) to drive test adoption.
- Achieve monthly and quarterly revenue targets and maintain daily activity KPIs.
Client Relationship Management
Maintain strong relationships with existing clients to ensure repeat business.Act as the primary point of contact for service-related queries and technical clarifications.Conduct regular visits to key accounts to enhance engagement and introduce new offerings.Territory Planning & Market Intelligence
Develop and execute structured route plans and daily call schedules.Monitor competitor activities and gather market insights for internal reporting.Participate in CMEs, physician engagement programs, and local marketing events.Cross-Functional Coordination
Collaborate with Phlebotomy, Logistics, Customer Support, and Laboratory teams to ensure smooth service delivery.Address and resolve client concerns related to sample collection, turnaround time, quality, and billing.Revenue Collection & Documentation
Follow up on outstanding payments from credit clients and ensure timely reconciliation.Maintain accurate records of sales activities, client feedback, and follow-ups using CRM / MIS tools.Reporting
Submit daily activity reports and territory performance summaries to the Area Business Manager.Required Skills & Competencies
Strong consultative sales capabilities in healthcare services.Sound understanding of diagnostic tests and healthcare workflows.Excellent communication and interpersonal skills.Customer-centric approach with a focus on service excellence.Proven ability to meet sales targets and manage territory operations effectively.Qualifications
Bachelors degree in Science, Pharmacy, Biotechnology, or a related field.2 - 4 years of field sales experience in diagnostics, pharmaceuticals, pathology labs, or healthcare.Familiarity with CRM tools and digital engagement platforms (preferred).Valid driving license and willingness to travel extensively.Skills Required
CRM Tools