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ServiceNow Consultant (Discovery & CMDB) – Immediate Joiner

ServiceNow Consultant (Discovery & CMDB) – Immediate Joiner

NEYOPune, IN
1 day ago
Job description

📍 Locations : Hyderabad | Bangalore | Pune | Mumbai

🕐 Experience : 2–3 years | Immediate Start (within 5 days)

About the Role

Neyo Ltd is seeking a ServiceNow Consultant with solid hands-on experience in Discovery and CMDB within the ITOM suite. The ideal candidate will have successfully implemented and supported Discovery and CMDB configurations in real-world projects and be confident in delivering client-ready solutions from end-to-end.

Key Responsibilities

  • Configure, implement, and optimize ServiceNow ITOM modules with a strong focus on Discovery and CMDB .
  • Work closely with clients to gather requirements, design technical solutions, and ensure alignment with best practices.
  • Develop and customize workflows, business rules, and automation scripts to enhance platform functionality.
  • Conduct Discovery troubleshooting, CI class mapping, and data reconciliation.
  • Support integration efforts using REST / SOAP APIs and ensure data accuracy across CMDB relationships.
  • Provide deployment, testing, and post-implementation support.

Skills & Qualifications

  • Mandatory : Proven hands-on experience in ServiceNow Discovery and CMDB implementation (minimum one end-to-end project each).
  • 2–3 years of ServiceNow configuration and implementation experience.
  • Strong understanding of ITOM architecture , MID Server setup, credentials, and probe / sensor troubleshooting.
  • Proficiency in scripting ( JavaScript / Glide ) and integration (REST / SOAP APIs).
  • ServiceNow Certified System Administrator (CSA) – mandatory.
  • CIS – ITOM / ITSM / ITAM certification – preferred.
  • Strong analytical, communication, and client-facing skills.
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