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Senior Analyst

ConfidentialGurgaon / Gurugram

30+ days ago

Job description

Minimum of 4-5 years experience in Citrix Administration

Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms..

Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops

Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace.

Installing and publishing applications to the users through XenApp Servers as per Client requirements.

Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix.

Knowledge in Citrix Director and configuring alerts as per best practices.

Maintain high availability and perform DR activities between multiple data centers

Worked in the area of Virtualization with XenCenter

Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile.

Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration

Review periodic reports of server health, resource usage, user experience, and overall environment performance.

Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams / individual to minimize the incidents.

Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management

Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

Skills Required

Dhcp, Gpo, Dns, Itil

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Senior Analyst • Gurgaon / Gurugram

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