Executive - CRM

Description

We are seeking a motivated Executive - CRM to join our dynamic team in India. This role is ideal for candidates with 0-5 years of experience who are passionate about building and maintaining strong customer relationships. As an Executive - CRM, you will support our efforts in enhancing customer experiences and driving business growth through effective CRM strategies.

Responsibilities

• Manage and analyze customer data to improve customer relationship management strategies.
• Assist in the development and implementation of CRM processes and workflows.
• Support the sales and marketing teams in using CRM tools effectively.
• Maintain accurate and up-to-date customer records.
• Generate reports and insights to guide decision-making and strategy.
• Coordinate with other departments to ensure seamless customer experience.
• Provide training and support to team members on CRM software and practices.

Skills and Qualifications

Skills Required

Lead Generation, crm software, Data Analysis, Customer Engagement