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CRM Executive - Real Estate

ConfidentialMumbai, India

9 days ago

Job description

Location : Chembur, Mumbai

About Roswalt Realty

Roswalt Realty is a leading name in luxury real estate, rooted in the prestigious Red Brick Group with over three decades of construction excellence. Guided by the vision of Mr. Shantanoo Rane, a distinguished architect and member of the Council of Architecture, Mumbai, we pride ourselves on innovation, precision, and delivering spaces that reflect individuality.

Role Overview

We're looking for a dynamic and client-focused CRM Executive to join our team. The role involves managing client relationships from the initial inquiry to property registration, ensuring seamless communication and an exceptional customer experience.

Key Responsibilities

Act as the primary point of contact for customers, guiding them through the property purchase process.
Manage and document all deal details, contracts, and cost sheets in SFDC.
Explain payment plans, milestones, and calculations to customers clearly.
Follow up with clients for timely payments and provide reminders where necessary.
Collaborate with the closing team to ensure smooth deal finalization.
Provide prompt support to client queries and concerns.
Maintain accurate documentation and ensure compliance throughout the process.

What We're Looking For

1–4 years of experience in CRM, client servicing, or customer relationship management (preferably in real estate).

Excellent communication and interpersonal skills with a pleasing personality.

Ability to handle multiple tasks while maintaining attention to detail.

Familiarity with CRM tools (SFDC experience is an added advantage).

Strong organizational and problem-solving abilities.

Why Join Us

Opportunity to work with a leading luxury real estate developer.

Be part of a team that values innovation, precision, and customer experience.

Professional growth in a dynamic and supportive environment.

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Skills Required

CRM Tools, Sfdc

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Crm Executive • Mumbai, India