CRM -Executive / Sr Executive- TPA
ConfidentialMumbai30+ days ago
Job descriptionRespond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time.
Job description
- Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
- Track and control documents to ensure TAT of claims / cards as per SLA.
- Feedback from Insurers and Corporates.
- Additional revenue opportunities from existing Corporates.
Non voice coordinator
Skills Required
Client Support, Sla, TAT, Customer Support
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Executive Executive • Mumbai
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