Facilities Manager
Work Dynamics
What This Job Involves
Key Responsibilities
- Perform regular inspections, maintenance, and troubleshooting of MEP systems supporting IT infrastructure
- Monitor and maintain critical building systems including HVAC, electrical systems, UPS and cooling systems for server rooms / data centers
- Respond to and resolve facility-related emergencies and service requests in a timely manner
- Coordinate with vendors and contractors for specialized maintenance and repairs
- Ensure compliance with safety regulations, building codes, and industry standards
- Maintain accurate documentation of maintenance activities, equipment inventories, and system performance
- Participate in facility improvement projects and equipment upgrades
- Collaborate with IT teams to understand and support their infrastructure requirements
- Develop and implement preventive maintenance schedules for critical equipment
- Monitor energy usage and recommend efficiency improvements
- To Overlook soft service operations
- To provide administrative support to the Facilities Management team .
- To ensure timely and accurate completion FM reports.
- Be accessible for escalation of all FM related issues .
- Oversee the Helpdesk work process which include closure & TT.
- Provide management advice to Helpdesk operators for escalated issues and keep track of recurrent issues and provide solution so that the same should not repeated.
- Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift
- Oversee the Mailroom process Capture and document information on cost savings and provide reports whenever required
- Take rounds of the areas within the campus ensure that they are maintained to its higher standard of spoken inside the building the for housekeeping and upkeep.
- Oversee the Housekeeping Services.
- Keep tracker of the overall service delivery assessment of HK vendor.
- Ensure Coordination meetings with vendor for resolution of service issues.
- Ensure that the quality and quantity of the food supplies are meeting the requirements.
- When the food supplies run out, escalate the matter to the caterers' management immediately and make swift alternate arrangements. In such a scenario communicate with the users and provide alternate solutions and appease them.
- Overall coordination with all service providing vendors.
- Take rounds of the spaces with in the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions
- Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division.
Operational Risk Management
Update and implement Emergency Response plan; drills etc as requiredAfter office hours Facilities assistance responseOperational Audits and Compliance.Escalation of Incidents / ProblemsMeet or exceed best practice in provision of services through contractsEstablishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager.Effective management of the team.Overall client satisfaction by achieving SLA targets.Timely resolution of helpdesk complaints.Effective team coordination of direct and vendor staff for efficient service deliverySound like you To apply you need to be :
Will have responsibility for the management of a wide range of issues. Managing, day-to-day operations. Relieving Facility Managers on his Leave days.Will be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from Client staff and arrangements pertaining to all operating expenditures.Well-groomed and presentable all the time.Good communication SkillsWhat you can expect from us
You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Keep your ambitions in sight and imagine where JLL can take you...
Skills Required
Hvac, Operational Risk Management, Ups, Preventive Maintenance, Electrical Systems