International Customer Service Associate(Mumbai)

Expected salary -2.4 LPA+ Night shift allowance + post training incentive bases on process

Work Experience

0-2 years

Timing - US Shift (6 : 30 pm to 3 : 30 am)

Role Description

This is a full-time on-site role as an International Customer Service Associate located in Airoli (Mumbai). The role involves tasks such as handling customer support, ensuring customer satisfaction, maintaining phone etiquette, providing excellent customer service, and enhancing the overall customer experience.

Qualifications

• Customer Support and Customer Service skills
• Customer Satisfaction and Customer Experience skills
• Phone Etiquette
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Fluency in multiple languages is a plus
• Prior experience in customer service roles
• Knowledge of international customs and practices

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Skills Required

Customer Support, Customer Experience, Customer Service, phone etiquette, Customer Satisfaction