We are hiring for a Customer Service Associate (CSA) role to support the Bank of India's Inbound Process . We are looking for motivated individuals to join our call center team. This is a great opportunity for both graduates and students pursuing their graduation who are looking to kickstart their career.
Roles & Responsibilities
- Handle inbound customer queries and provide excellent customer service.
- Maintain a professional and helpful demeanor to ensure high customer satisfaction.
- Effectively communicate with customers to resolve their issues.
Candidate Profile
Qualification : 12th Pass and above. Candidates who are graduates or are pursuing graduation can apply.Experience : Freshers are required for this role.Communication : Candidates must have V3 communication skills (verbal, written, vocal).Work Schedule : Rotational shifts with rotational offs.Salary : Up to ₹15,000.Perks : Paid Overtime (OTS).Interview Process & Contact
Rounds of Interviews : HR and Operations only.How to Apply : To schedule your interview, call or send your CV via WhatsApp to HR Ashwini at 9923656681 .Skills Required
Customer Service, Professional Services, Customer Relationship, Communication Skills, Negotiation Skills, Bpo Operations, Voice Process