Assistant Manager - I2C

Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Assistant Manager, Order to Cash

We're looking for someone with deep understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated)

In this role, you will be encouraged to work on deadlines, in a fairly high pressure business environment while being a good teammate.

SAP knowledge and experience in generating reports from SAP would be an added advantage.

Should be open to work in any shift as per the business requirement

Responsibilities

In this role, you will be responsible for all the activities related to O2C domain.

• Validate the Purchase Order (PO) requests from to bill the order.
• Constantly to be interacted with client’s for their feedback and support them wherever required. Ready to support any time at various locations as per client’s expectation
• Manage Order to Cash related to collections and dispute management, implement & enforce to strategy
• Interaction with end customers via Calls and Emails for collecting pass due amounts.
• Meeting collections numbers / targets (monthly / quarterly / yearly)
• Customer and Country / Regional FD Relationship Management through e-mail, fax and conference calls.
• Lead and participate in conference calls with Country / Regional Financial Managers.
• Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
• Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)

Qualifications we seek in you!

Minimum qualifications

Preferred qualifications