Senior Sales & Operation Executive (Call Center Monitoring & Training) - Business Development
Experience : - Minimum 2-3 years of Experience in Telesales & 1 years of experience in Team Handling
Role : Work from Call Centre (Call Centre locations to travel) : - Wilson Garden Bangalore - Banshankri Bangalore - Mathikere Bangalore
Roles & Responsibilities
- Making enhanced outbound calls on leads provided by the company (On requirement)
- Achieving sales targets by acquiring new clients and growing business from existing client
- Doing Daily call audits for team, Call Center and agents and making necessary reports on it.
- Manage team and Call Centre performance, related to the assigned process.
- To ensure all members of the team Call Centre are fully informed of targets and current sales positions
- To be a pro-active member of the team and support all calls.
- To collate, analyze and utilize call statistics to manage and improve the sales performance of the team.
- Good in Analytics and strategies.
- To ensure that the Call Center KPIs are met.
- Implementing sales strategies
- Monitoring & Evaluating the performance of the sales agencies
- Setting weekly and monthly sales targets Compiling and presenting sales
Skills And Requirements
Bachelor's degreeShould be Experience in telesalesStrong leadership and sales skillsExcel and Powerpoint knowledge is mustAbility to multitaskGood verbal and written communication skillsAbility to work well under pressureAbility to write and present reportsStrong organizational skillsSkills Required
Telesales, Powerpoint, Excel, Analytics