The role involves recruiting TSEs Agents, leading and managing the team effectively, and driving them to achieve targeted business objectives.
Responsibilities
- Recruit new TSE Agents in compliance with agent recruitment guidelines.
- Drive agent recruitment under TSEs and ensure timely activation of agents.
- Facilitate training and development of agents to meet business and compliance requirements.
- Maintain business hygiene standards while managing operational pressures.
- Evaluate agent performance under the TSE structure and take corrective actions as needed.
Skills Required
Compliance, agent training, Team Leadership, Recruitment