Client Engagement Associate

Job Title : Customer Sales Executive (B2C Voice process)

Location : Bangalore

Company : Lifetime Health

Salary : 3.6 LPA- 4.44 LPA

Job Summary :

Lifetime Health Home Healthcare is seeking a dynamic Customer Sales Executive with 1 to 3 years of experience in voice process sales. The primary responsibility of this role is to convert digitally generated leads into sales by effectively engaging with potential clients, understanding their healthcare needs, and promoting our home healthcare services.

Key Responsibilities :

• Lead Conversion & Sales :
• Contact potential customers from digitally generated leads (via website inquiries, social media, paid ads, etc.).
• Understand customer requirements and offer appropriate home healthcare solutions.
• Follow up with leads through calls, emails, and messages to maximize conversions.
• Achieve and exceed monthly sales targets.
• Customer Engagement & Relationship Management :
• Provide detailed information about services, pricing, and benefits to potential customers.
• Address customer queries and concerns professionally.
• Build long-term relationships to encourage referrals and repeat business.
• Collaboration & Reporting :
• Work closely with the marketing team to align sales strategies with digital lead generation efforts.
• Coordinate with the operations and clinical teams to ensure smooth service delivery.
• Maintain accurate records of sales activities in CRM software.
• Provide regular reports on sales performance and customer feedback.

Key Requirements :