Control-M Administrator

Description :

We are seeking a skilled Control-M Administrator with strong expertise in Control-M architecture and operations, solid technical skills in Linux / Unix environments, and the ability to work effectively in a 24x7 shift model.

This role focuses on the administration and maintenance of Control-M components within a 24x7 shift model. The position requires adherence to company policies and operational standards, with candidates expected to work from the office at either Bangalore or Pune.

Responsibilities :

• Administer and maintain Control-M components, including Servers, Enterprise Manager, Agents, and Plug-ins.
• Perform version upgrades, patching, and environment migrations.
• Troubleshoot advanced job failures, performance bottlenecks, and complex dependency issues.
• Monitor system infrastructure to ensure high availability, reliability, and scalability.
• Design, configure, and manage job schedules across multiple platforms.
• Optimize workflows to meet SLAs and improve operational efficiency.
• Develop automation scripts (Shell, Python) to streamline operational processes.
• Implement and manage Control-M backup and recovery strategies.
• Provide L3 support and lead root cause analysis for escalated incidents.
• Accurately handle ServiceNow catalog tasks, incidents, and change tickets.
• Integrate Control-M with enterprise applications using APIs and custom plug-ins.
• Collaborate with internal teams to deliver technical support and training.
• Maintain detailed technical documentation, SOPs, and best practices.
• Enforce ITIL-compliant processes and ensure adherence to service protocols.
• Support and maintain HA / DR configurations to ensure business continuity.

Note : Only candidates who can join early will be considered for this role.

Must-Have Qualifications :

Preferred Qualifications :

(ref : hirist.tech)