IT System AdminHapag-Lloyd AG • Chennai, Tamil Nadu, India

IT System Admin

Hapag-Lloyd AG • Chennai, Tamil Nadu, India

14 days ago

Job type

Quick Apply

Job description

IT System Admin

Full Time
Brigade World Trade Center Sales office 5, 142, Rajiv Gandhi Salai, Tirumalai Nagar, Perungudi, Chennai, Tamil Nadu 600096, India
With Professional Experience
9 / 17 / 25

2085697

About Hapag-Lloyd

With a fleet of 287 modern container ships and a Vessel Capacity 2.2 million TEU, as well as a Container Capacity 3.2 million TEU including one of the world’s largest and most modern reefer container fleets, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13.500 employees and 400 offices in 139 countries. Hapag-Lloyd has a container capacity of 11.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2.600 employees assigned to the Terminal & Infrastructure segment deal with terminal-related activities and provide complementary logistics services at selected locations.

About the Role

A System Administrator / Engineer is responsible for the day-to-day operations, maintenance, and troubleshooting of IT systems and infrastructure.

We offer a variety of tasks in expanding and improving our solution, from deployment to end-user support and management of operational challenges.

As part of a strong team, you will contribute to Hapag-Lloyd's critical core systems and make a real difference.

Key Responsibilities & Tasks

Windows & System Administration

Manage, maintain, and optimize Windows client environments (10 & 11).

Perform patch management, configuration, and security hardening of systems.

Troubleshoot complex OS-level issues, performance bottlenecks, and service failures.

Asset & Inventory Management

Maintain accurate and up-to-date IT asset inventory records (procurement, assignment, movement, retirement).

Utilize Excel-based tools and macros for tracking and reporting asset movement.

Implement and manage RFID device systems, including setup, monitoring, and integration with asset tracking software.

Technical Support & Issue Resolution

Provide first and second-level support for hardware, software, network, and system-related issues.

Diagnose and resolve desktop, laptop, printer, and mobile device problems.

Manage support tickets using ITSM tools (Jira, ServiceNow), ensuring SLA compliance.

Deliver both remote and on-site support depending on issue criticality.

Reporting & Documentation

Generate compliance, audit, and inventory reports using Excel, PowerShell, and Azure tools.

Create and maintain SOPs, system diagrams, and asset logs.

Track SLA metrics and follow ITIL processes for IT service delivery.

User Onboarding & Offboarding

Coordinate with HR and teams to deliver smooth IT onboarding.

Conduct IT induction / training for new users on systems and IT policies.

Collect and deprovision IT assets, disable accounts, and revoke access during offboarding.

Preventive Maintenance & Monitoring

Perform regular system health checks (AV, conferencing devices, server room).

Identify recurring issues and recommend proactive improvements.

Monitor user hardware / software lifecycle and suggest upgrades / replacements.

Compliance & Policy Enforcement

Educate users on IT policies, security practices, and data handling.

Support audits with logs and configuration details.

Ensure endpoint security compliance and report deviations.

Behaviours & Approach

Empathetic and patient when assisting users with technical issues.

Communicates solutions in clear, simple terms.

Prioritizes user satisfaction with quick and effective resolutions.

Keeps users informed on ticket progress and follows up until closure.

Documents all interactions in ticketing systems for transparency.

Educates users on best practices and shares FAQs / self-help guides.

Takes ownership of tickets from initiation to closure.

Investigates root causes and recommends preventive measures.

Learns from recurring issues to improve service delivery.

Work Experience

Hands-on experience in Windows system administration and IT operations for endpoint computing.

Strong knowledge of PowerShell scripting, batch files, and Excel macros.

Proven expertise with Azure Active Directory, Intune, and MDM / Compliance management.

Experience with Windows automation and scheduled tasks.

Hands-on with RFID devices and management consoles (Zebra, Impinj, etc.).

Proficiency in IT asset lifecycle management and inventory systems.

Solid understanding of AD, Group Policies, DNS, DHCP, and user access controls.

Education & Qualifications

Bachelor’s or Master’s in Computer Science, Engineering, or related field.

Microsoft Certified : Azure Administrator Associate / Microsoft System Administrator certification.

ITIL Foundation (Preferred).

Knowledge of RFID inventory platforms or custom integrations.

Basic knowledge of SQL / Power BI (desirable).

English language – expert proficiency (additional languages beneficial).

What We Offer

Competitive salary

Self & Family Health Insurance

Term & Life Insurance

OPD Benefits

Employees’ Deposit Linked Insurance Scheme (EDLI)

Learning & Development through HL Academy

Flexible Work from Home

Leave Travel Allowance

Variable performance bonus

Recreation facilities

Privilege, Casual, and Sick leaves

Contact person

Muthu Vignesh Rajendran Talent Acquisition Executive

Apply online

Check out our jobs list

Share this job

Imprint

Create a job alert for this search

System Admin • Chennai, Tamil Nadu, India

Related jobs

System Administrator

Talentgigs • Chennai, Tamil Nadu, India

Hiring : System Administrator – Chennai (Full-time) Location : iTech India Pvt.Ambattur Industrial Estate, Chennai Experience : 2–6 years Package : 2. Key Responsibilities : Install, configure & ma...Show more

Last updated: 3 days ago • Promoted

Senior Windows System Administrator

Clustrex Data Private Limited • Chennai, Tamil Nadu, India

Job Title : Windows System Administrator.Must have partial overlap with 8 AM – 5 PM EST ( 6 : 30 pm- 3 : 30 am IST).We are looking for an experienced Windows System Administrator to support, manage, and...Show more

Last updated: 4 days ago • Promoted

Network Admin

Tata Consultancy Services • Chennai, Tamil Nadu, India

Role - Network Admin Years of Experience - 7 to 12 years Location - Bangalore and Chennai Aruba Wireless Controller, Cisco, Aruba, HP, Juniper LAN Switches Aruba Specialist Aruba, Juniper LAN Sw...Show more

Last updated: 30+ days ago • Promoted

Traine- System Admin

ALIANDO • Chennai, IN

Job Title : Trainee- System Admin.ALIANDO is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsoft technologies for U. For over 20 years, Microsof...Show more

Last updated: 30+ days ago • Promoted

IT Infrastructure-Administrator

Confidential • Chennai

We are seeking a skilled and experienced.IT Infrastructure Administrator.The ideal candidate will be responsible for managing and maintaining critical IT infrastructure, ensuring system reliability...Show more

Last updated: 30+ days ago • Promoted

System Admin

Matrimony.Com • Chennai, Tamil Nadu, India

Designation Title : System Administrator.Indias largest Wedtech company and the first pure-play consumer internet business to get listed. BharatMatrimony is the largest and the Most Trusted Matrimon...Show more

Last updated: 30+ days ago • Promoted

IT Administrator

Confidential • Chennai, India

Responsibilities (not exhaustive).Install and configure software and hardware.Manage network servers and technology tools. Set up accounts and workstations.Monitor performance and maintain systems a...Show more

Last updated: 17 days ago • Promoted

System Administrator

Confidential • Chennai

Job Title : RedHat Linux Middleware System Administrator.We are seeking a skilled and experienced RedHat Linux Middleware System Administrator to join our team in Chennai. The ideal candidate will ha...Show more

Last updated: 30+ days ago • Promoted

IT Systems Administrator / Team Lead - IT Infrastructure

CliqHR • Chennai

Description : We are seeking an experienced IT Systems Administrator Team Lead to join our Chennai (Hybrid) team.The ideal candidate will...Show more

Last updated: 15 days ago • Promoted

IT Systems Administrator

Confidential • Chennai, India

CTC - Up to 7 LPA(Negotiable based on experience).IT infrastructure spanning Windows / Linux servers, desktop environments, cloud platforms, and network systems. The ideal candidate will have strong t...Show more

Last updated: 17 days ago • Promoted

Windchill System Admin

Confidential • Chennai, India

Job Location : Noida, Mumbai, Pune, Bangalore, Chennai, Hyderabad, Coimbatore.Administer and maintain PTC Windchill systems, ensuring optimal performance and availability. Manage and troubleshoot Lin...Show more

Last updated: 7 days ago • Promoted

Senior Linux System Administrator

Tata Consultancy Services • Chennai, Tamil Nadu, India

Senior Systems Administrator - Redhat Enterprise Linux.Familiarity with security policies, best practices and hardening.Comprehensive knowledge of RHEL system administration, including installation...Show more

Last updated: 13 days ago • Promoted

VMware +Windows Admin

Jio Platforms Limited (JPL) • Chennai, Tamil Nadu, India

Must have 3+ Years relevant experience in the field of Vmware ,Windows and NSX Administration.Installation and Configuration : Deploy, install, configure, and upgrade VMware software and virtualizat...Show more

Last updated: 3 days ago • Promoted

Aix System Administrator

Tata Consultancy Services • Chennai, IN

Come and join us for an exciting career with TCS!!!.Must Have Experiences and Skills : .As this is for a L2 requirement, candidates should have strong skills in installation, configuration, administr...Show more

Last updated: 13 days ago • Promoted

HPC Admin

Confidential • Chennai, India

Bachelor's / Master's Level Degree and related work experience of 6+ Years;.Design, implementation & support of high-performance compute clusters. Solid knowledge on HPC systems, including CPU / GPU a...Show more

Last updated: 1 day ago • Promoted

T24 System Admin

Systems Limited • Chennai, IN

We are looking for a highly skilled and experienced T24 System Admin to provide technical support and troubleshooting for our T24 COB processes. The successful candidate will be responsible for ensu...Show more

Last updated: 4 days ago • Promoted

eGrove Systems - Lead Unix System Administrator - IT Operations

eGrove Systems Pvt Ltd. • Chennai

Lead Unix System Administrator.Job Responsibilities : - Install, configure, and maintain Unix / Linux servers.Perform regular system backups, patch updates, and performance tuni...Show more

Last updated: 19 days ago • Promoted

AIX System Administrator

Tata Consultancy Services • Chennai, Tamil Nadu, India

TCS present an excellent opportunity for AIX System Administrator.Job Location : Chennai, Kolkata.Experience required : 6-10 yrs. Interview Date : 12-Nov-25 (Wed).AIX System Administrator responsible ...Show more

Last updated: 8 days ago • Promoted