Presales Engineer

Job Description :

Fire Systems Pvt Ltd. is a leading Fire & Safety Solutions provider specializing in the supply, installation, testing, and commissioning of fire alarm systems, fire suppression systems, fire extinguishers, and other safety products. The company offers turnkey solutions for Fire Detection, Fire Hydrant, and Fire Extinguishers for Industrial and Commercial market segments.

Role Description :

This is a full-time on-site role for a role at Fire Systems Pvt Ltd. in Ahmedabad. The role involves providing technical support, presales assistance, sales support, integration of fire safety products, and ensuring security compliance.

Qualifications :

Technical Support and Integration skills

Presales and Sales experience

Knowledge of Security protocols

Strong problem-solving and analytical abilities

Excellent communication and presentation skills

Experience in the Fire & Safety industry is a plus

Bachelor's degree in a related field

Position Overview :

The Pre-Sales Engineer for CCTV and Access Control Systems will play a critical role in guiding the sales process through expert technical knowledge, solution design, and client engagement. The ideal candidate will possess deep expertise in CCTV and Access Control solutions, working closely with the sales team to ensure that the proposed offerings align with clients' needs and expectations.

The candidate is to be a subject matter expert (SME) in this domain.

Technical Expertise :

Possess in-depth technical knowledge of CCTV and Access Control systems.

Identifying the most optimum solution stack by reading the RFP and specifications. Best of Breed

Vertical Expertise :

Smart City CCTV Solution Design

Smart Buildings CCTV & Access Solution Design

Solution Design & Configuration :

Collaborate with sales teams to understand client requirements, offering tailored solutions that meet their security needs.

Design, configure, and quote system solutions ensuring they are practical, competitive, and within project constraints.

Design Access Control Solution using OEM tools

Design CCTV Solutions using OEM tools

Must be capable of Selection of Cameras, Readers, and Access Cards matching the Technical Requirement.

Must be well versed with Industry Leading CCTV Camera Selection

Must be well versed with Industry Leading VMS solution Design

Must be well versed in Industry Leading Access Control Solution Design

Customer Engagement :

Act as the primary technical liaison between the sales team and clients, addressing any technical queries or concerns.

Attend client meetings and site visits to assess requirements and provide expert insights.

Must be capable of acting as an SME to convince the customer on our selected stack

Must be capable of acting as an SME in helping consultants with tender design

Proposal & Documentation :

Support the preparation of technical proposals, RFP / RFQ responses, and system designs.

Create and maintain technical documentation, including system designs, product sheets, and solution whitepapers.

Should have a good command on MS Word, MS Excel to make solution documents and costing sheets

Should have a Good Command on MS Power Point / MS Vision to make Technical Solution Architectures

Costing Analysis :

Support the sales team by choosing optimum brand with the right pricing

Co-ordination with OEM for pricing

Should be able to prepare complete costing sheet in MS Excel

Should be able to present various options of Technology Stack that meets customer needs both technically & commercially

Create and maintain technical documentation, including system designs, product sheets, and solution whitepapers.

Training & Development :

Stay updated with the latest advancements in CCTV and Access Control technologies.

Take regular training from our OEMs

Provide training sessions to the sales team on the technical benefits and features of products and solutions.

Qualifications :

B.E in any electrical, industrial or instrumentation stream

Minimum 5 experience in a pre-sales or technical role, specifically for CCTV and Access Control systems.

In-depth knowledge of CCTV and Access Control hardware and software.

Strong communication, presentation, and interpersonal skills.

Certifications from various CCTV & Access Control OEMS

Skills Required

Ms Excel, Security Protocols, access control systems , Ms Visio, Technical Support, Ms Word, Solution Design