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Presales Consultant

Presales Consultant

ConfidentialAhmedabad
19 days ago
Job description

Responsibilities and Duties

  • Support pre-sales technical discussions
  • Help define the scope of customer solutions, ensuring alignment with both technical and business goals.
  • Translate complex technical concepts into clear, business-oriented language.
  • Provide technical presentations, product demonstrations for prospective clients as well as conducting technical training and product training to all users
  • Should be able to provide compliance, BoQ and Technical proposal preparation, end-to-end solution stitching for Tender / RFQ / RFI / RFP Specially Govt RFPs related to IP Telephony, UC and Helpdesks.
  • Design technical specifications and make appropriate recommendations for RFPs as per business use cases
  • Serve as technical liaison between sales, customers and engineering for pre-sales issues
  • Work closely as a bridge between sales and Product team, for mapping business requirements with product capabilities
  • Collaborate with product development teams to provide customer feedback and improve product offerings.
  • Provide training to Partner sales teams on Neox solutions and sales best practices.
  • Assist in Partner Management for the identification and analysis of potential partner opportunities and distribution channels
  • Assist Support and delivery teams for successful execution of Projects and PoCs
  • Perform any other / or additional duties as dictated by the needs of the business.
  • Must be able to travel and carry out onsite visits as per requirement
  • Support the product team in testing the functionalities or product developments in-house and provide first hand review as per the market requirements and standards.
  • Designing network & security, implementation and troubleshooting experience (Hands On)., Conduct trainings programs for team and channel partners.
  • Conduct webinars and technology presentations for partners to enable sales, create knowledge base articles such as FAQs, How-To(s), Technology Whitepapers and Blog, Willingness to travel to collaborating institutions, Ability to negotiate and manage multiple stakeholders to create win-win outcomes.
  • Independently working in a team, with a flexible approach, problem solving skills, dynamic, with entrepreneurial spirit and flexibility to travel, Network Management, Voice, Video Management, IPPBX / Active Networking products & presales activities required., Cross team engagement, Unit.

Skills & Qualifications

  • Degree in Electrical / Computer / Telecom Engineering or equivalent with atleast 2-3 years experience in SIP, VOIP, Softswitch, IMS core, NGN core, Helpdesk Solutions, Unified Communication and IP Telephony Field is mandatory
  • Location : Ahmedabad
  • Experience : 4+ years experience in presales
  • Basic knowledge of Servers / Infrastructure / VM / Cloud
  • Excellent Presentation skill, Basic understanding of DNS / Email / Web protocols (Must).
  • Excellent Documentation skills and ability to design / draft extensive solution design proposals, HLD and LLD documents.
  • Excellent Team Management Skill.
  • Excellent oral and written communication as well as presentation skills to support US customers.
  • Creating Proposal based on the requirement
  • In Depth understanding of telecom / voice technologies, solutions and services
  • Excellent communications, presentation & interpersonal skills
  • Good level of proficiency in written / conversational English
  • Able to travel extensively and at short notice
  • Possesses go-getter attitude and enjoy working in a fast paced, dynamic industry
  • Candidates with existing contacts or an established customer base will have an added advantage.
  • Knowledge of O / BSS, CRM and other VoIP solutions.

    • Skills Required

    Team Management, Network Management, Presentation Skills, Crm

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