This job offer is not available in your country.
2070Health - Lead - Inside Sales
2070HealthGurugram, India25 days ago
Job descriptionLead, mentor, and motivate a team of inside sales representatives. Manage performance metrics including NPS, CSAT, and sales conversion ratios. Design and implement sales strategies aligned with organizational objectives. Continuously refine telesales and customer engagement processes to improve efficiency. Implement performance improvement initiatives using Lean Six Sigma practices. Enhance customer engagement through CRM tools and data-driven insights. Ensure strong customer retention and repeat business. Manage manpower planning, attrition, training, and succession planning. Oversee SLAs, SOPs, and process compliance. Monitor and control budgets, sales forecasts, and P&L contributions. Strong leadership with experience managing 100+ member sales / support teams. Expertise in telesales, inbound & outbound sales, customer service, and renewals. Proficiency in CRM management, sales forecasting, and metrics monitoring (NPS, CSAT, EBITA, P&L). Process-oriented with knowledge of Lean Six Sigma, Kaizen, and SLA management. Excellent communication, coaching, and conflict management MBA / PGDM in Management (preferred). Bachelor's degree in Commerce or equivalent. Lean Six Sigma Green Belt Certification (advantageous). Revenue growth & sales target achievement. Customer satisfaction (CSAT, NPS). Sales team productivity and retention. Process improvement & efficiency metrics.
Position : Inside Sales Lead.
Location : Noida / Hybrid.
Experience Required : 12-15 Years.
Reports to : Head of Sales / Business Head.
About The Role
We are seeking a dynamic and experienced Inside Sales Lead to head our inside sales operations.
The ideal candidate will have proven expertise in telesales, customer acquisition, renewals, and managing large teams across diverse industries.
This role requires a strategic thinker who can drive revenue growth, optimize sales processes, and ensure customer satisfaction through effective team leadership.
Key Responsibilities
Sales Leadership :
- Drive inside sales operations for new acquisitions, upselling, cross-selling, and renewals.
- Achieve and exceed monthly / quarterly sales targets and revenue goals.
Team Management :
Process & Strategy :
Customer Relationship Management :
Operational Excellence :
Key Skills & Competencies
Performance Indicators (KPIs)
(ref : iimjobs.com)
Create a job alert for this search
Inside Sales • Gurugram, India
Related jobs
- Promoted
Inside Sales Manager
BigStep TechnologiesDelhi, India, India BigStep Technologies is a leading.AI-first, cloud-native product engineering company.Web & Mobile Development, Enterprise Software, Cloud / DevOps.
The Inside Sales Manager will play a key role in con...Show moreLast updated: 3 days ago
- Promoted
Inside Sales Manager
Smart Moves ConsultantsNew Delhi, Delhi, India We are seeking a dynamic and results-driven Sales Representative with experience in inside sales to join our team.The ideal candidate will be responsible for identifying and developing new business...Show moreLast updated: 30+ days ago
- Promoted
Inside Sales Representative
Saffron Tech Pvt LtdSouth West Delhi, Delhi, India Role : Appointment Setter - US SHIFT.Job Location : Ghitorni WORK FROM OFFICE.Shift timing : 4pm to 1 am (4pm to 8 : 30 pm work from office post 8 : 30pm remote).
The Appointment Setter will be responsible...Show moreLast updated: 4 days ago
- Promoted
Inside Sales Executive (USA & Canada)
GoZengurgaon, haryana, in Inside Sales Executive (US and Canada Markets - Outbound Focus).Important : previous experience in handling sales target is a must.
We are seeking a highly motivated and results-oriented Inside Sale...Show moreLast updated: 16 days ago
- Promoted
Senior Inside Sales Associate (2-5 yrs experience)
danamojo.orggurugram, uttar pradesh, in Compliance-First Payment Solutions Platform.NGOs to collect donations and manage donor relationships.We provide complete and holistic donation management systems to NGOs to collect and manage donat...Show moreLast updated: 7 days ago
- Promoted
Inside Sales Executive
Oswaal BooksNoida, India Job Title : Inside Sales Executive.We are looking for a motivated Inside Sales Executive to drive revenue growth by identifying leads, nurturing customer relationships, and closing sales opportuniti...Show moreLast updated: 5 days ago
- Promoted
Inside Sales Team Lead
Gateway SearchNoida, Uttar Pradesh, India We are hiring for our tech client in Gen AI and SaaS Solutions for Inside Sales Team Lead who will be responsible for driving lead generation and meeting arrangement for the sales teams through a m...Show moreLast updated: 6 days ago
- Promoted
Inside Sales Specialist
Team VarianceNoida, Uttar Pradesh, India The ideal candidate will be responsible for finding and identifying leads through a variety of sources.Once leads identified, this candidate will reach out and meet with the business' decisions mak...Show moreLast updated: 16 days ago
- Promoted
Inside Sales Executive (SaaS – International Market) | 8LPA - 11LPA
BitQit Private Limitedgurgaon, haryana, in We're looking for an Inside Sales Executive who's sold SaaS in international markets and knows how to take a lead from "Hi there" to "Let's do this!".
Own the full sales funnel - outreach → demo → c...Show moreLast updated: 30+ days ago
- Promoted
Inside Sales Executive
SMC IndiaDelhi, India We are hiring Inside Sales Executives / Telesales Professionals to join our growing sales team.This is a great opportunity for candidates with experience in Inside Sales, Telesales, Lead Generat...Show moreLast updated: 30+ days ago
- Promoted
Inside Sales Executive
Soudal IndiaNew Delhi, Delhi, India The Inside Sales Representative is responsible for nurturing business leads, converting prospects into direct or indirect sales, and fostering customer relationships through phone, email, and digit...Show moreLast updated: 18 days ago
- Promoted
Inside Sales - Analytics - US Market
EXLNoida, India EXL is hiring for the position of Sales Development Representative - Inside Sales.Minimum Qualification : Bachelor’s degree or equivalent required.
Industries : Retail, CPG, Manufacturing, Energy & U...Show moreLast updated: 5 days ago
- Promoted
Inside Sales Manager
Innova SolutionsDelhi, India, India The ideal candidate for this position will be responsible for lead generation and building a pipeline of top quality prospects.
As a manager, the candidate will also be responsible for overseeing pe...Show moreLast updated: 5 days ago
- Promoted
Inside Sales Executive
Primebook IndiaSouth Delhi, Delhi, India Primebook is India’s most innovative, education-first laptop brand, rethinking affordable computing for the next billion learners.
Our Android-powered laptops are now trusted by over 700 institution...Show moreLast updated: 7 days ago
- Promoted
Inside Sales Representative
DenaveNoida, Uttar Pradesh, India Inside Sales Executive – Cybersecurity / Antivirus Solutions.Drive inside sales for cybersecurity / antivirus products in the.
Generate and qualify leads through calls, emails, and online channels.Dev...Show moreLast updated: 7 days ago
- Promoted
Inside Sales Specialist (IT Staffing, Nearshore Hiring, Managed Services, SOW, Mexico, LATAM)
Pyramid Consulting, IncNoida, India Immediate Interview & Hire, please apply.Job Title : Inside Sales Specialist.IT Staffing, Nearshore Hiring, SOW, Managed Services, Sales, Inside Sales, Targeted Outreach, Lead Generation, Setting up...Show moreLast updated: 5 days ago
- Promoted
Enterprise Inside Sales Representative
Iron Mountainfaridabad, haryana, in Enterprise Inside Sales Representative.This individual will focus on transactional opportunities (typically under $25K), working closely with field sales partners to drive account strategies, impro...Show moreLast updated: 19 days ago
- Promoted
Inside Sales Specialist
UneecopsNoida, Uttar Pradesh, India We are looking for a highly motivated Inside Sales professional with 2-4 years of experience in B2B sales or lead generation.
The ideal candidate will play a key role in prospecting, qualifying lead...Show moreLast updated: 18 days ago
- Promoted
Inside Sales Lead Generation
ConfidentialDelhi, Delhi NCR The Inside Sales Lead Generation role is responsible for identifying potential clients and generating leads for the sales team.
The ideal candidate will have a strong background in inside sales, wit...Show moreLast updated: 9 days ago
- Promoted
Inside Sales
ConfidentialNoida Responsible to sell IT professional courses like Data Science, cyber security, DBA to the working professionals.Maintaining records of counseled professionals and track potential professionals for ...Show moreLast updated: 7 days ago