1. POSITION DESCRIPTION
JOB TITLE
Manager-Learning and Development
DEPARTMENT
Human Resources
LOCATION
HO
SUB-DEPARTMENT
Learning and Development
TYPE OF POSITION
Full-time
REPORTS TO
National Manager- Learning and Talent Management
1. ROLE PURPOSE & OBJECTIVE
The Manager- Learning and Development is responsible for improving the productivity of the organization's employees. This position assesses company-wide developmental needs to drive learning initiatives and identifies and arranges suitable training solutions for employees. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance.
KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Business / Financials
- Developing and implementing learning strategies and programs that are aligned with the organization’s objectives
- Conduct needs analysis exercises annually and at a program level to customize all interventions to the need of the stakeholder
- Connect frequently with various business leaders in order to understand the specific department level challenges
- Primary contact for anyone with questions or queries regarding training and development plans
- Develops training and development programs and objectives for the business and program specific
- Develops the budgets and drives adherence to it
- Oversee and manage all mandatory and drive completion of compliance trainings in a timely and cost effective manner
- Identify, evaluate and work closely with the Procurement Teams to onboard quality vendors
- Manage the management trainee program, ensuring overall acclimatization of the trainees
Customer (Both Internal & External)
Key point of contact for the regional learning and development teams to clarify questions on launch of new programs and feedbackDesign and deploy frequent feedback mechanisms in the form of online surveys, phone calls, informal forumsReview feedback and service concerns based on inputs from the Service Quality TeamsDevelop and maintain strong & effective working relationships with colleagues across the business and external training providersInternal Process
Evaluate and report on the success of development plans, ROI and effectiveness of training and development activitiesTrack and report budgeted spend vs. actuals and raise deviationsCreate process notes for various learning interventionsTrack the learning component in the overall HR Scorecard and advise ways to improve if necessaryReport data for various governance and regulatory requirements on a timely basis the Risk and Compliance teamsInnovation & Learning
Obtains and / or develops effective training materials utilizing a variety of media.Research and integrate new modalities of trainingIdentify digital solutions that will help in creating personalized learning experiences for learnersStay updated on various new technologies and optimized use of LMSNetwork with peers in the industries to identify and embrace best practices1. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS
Educational
Qualifications
Post graduate with an HR specialization or experience managing L&D in the previous roleExperience(Years and Core Experience Type)
8-10 year experience with core L&D experience in a managerial role for at least 3-4 years.Certifications
Instructional DesignAny Digital Learning tool preferred but not compulsoryFunctional Skills
MS Excel and PowerPointTraining delivery