Job Title : Telecaller / Telemarketing Executive Location : Pune, Magarpatta Employment Type : Internship
Job Summary :
We are looking for a motivated and confident Telecaller to handle outbound and inbound calls to potential and existing customers. The ideal candidate should have excellent communication skills, persuasive ability, and a customer-first attitude to achieve set targets and maintain customer satisfaction.
Key Responsibilities :
- Make outbound calls to prospective customers to promote products / services.
- Handle inbound customer inquiries and provide relevant information.
- Maintain records of calls and update customer information in the database.
- Follow up with leads to convert them into customers.
- Explain product features, pricing, and offers clearly and convincingly.
- Meet or exceed daily and monthly call / lead conversion targets.
- Handle customer objections professionally and provide appropriate resolutions.
- Work closely with the sales and marketing teams for campaign coordination.
Required Skills & Qualifications :
Minimum qualification : 10+2 / Graduation (any stream).Proven experience as a Telecaller, Telemarketer, or Customer Care Executive preferred.Excellent verbal communication in English, Hindi, or regional languages.Good listening skills and persuasive ability.Basic computer knowledge (MS Office, CRM tools).Positive attitude and ability to work under pressure.Preferred Experience :
0–3 years in BPO, Telecalling, or Inside Sales.Experience in sectors like banking, insurance, education, healthcare, or e-commerce is an added advantage.If interested, please share your resume with [HIDDEN TEXT]
Skills Required
CRM Tools, Ms Office