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Store Director

Store Director

ConfidentialMumbai, India
5 days ago
Job description

Job Title : Retail Store Director

Location : Mumbai

About the Role :

We are seeking a dynamic and experienced Retail Store Director to oversee the overall operations, sales performance, and customer experience of a flagship store. The ideal candidate will be a strong leader with proven experience in premium or luxury retail, ensuring the store exceeds business objectives while maintaining brand excellence.

Key Responsibilities :

  • Lead, inspire, and develop the store team to achieve sales targets and deliver exceptional customer service.
  • Oversee daily operations including sales, inventory management, visual merchandising, and compliance.
  • Drive business growth by analyzing KPIs, market trends, and customer insights.
  • Maintain high standards of store presentation in line with brand guidelines.
  • Build and nurture strong relationships with clients to enhance loyalty and repeat business.
  • Recruit, train, and coach staff, ensuring alignment with company values and culture.
  • Manage budgets, P&L, and operational efficiency.
  • Ensure adherence to company policies, security, and loss prevention measures.

Requirements :

  • 8+ years of retail management experience, preferably in luxury or premium brands.
  • Strong leadership and team management skills.
  • Proven track record of achieving sales and business targets.
  • Excellent communication, problem-solving, and decision-making abilities.
  • Customer-centric approach with passion for luxury retail.
  • Ability to work in a fast-paced, dynamic environment.
  • Skills Required

    sales performance , Loss Prevention, Retail Management, Visual Merchandising, Inventory Management, Customer Experience, Operational Efficiency

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