Job Title : Retail Store Director
Location : Mumbai
About the Role :
We are seeking a dynamic and experienced Retail Store Director to oversee the overall operations, sales performance, and customer experience of a flagship store. The ideal candidate will be a strong leader with proven experience in premium or luxury retail, ensuring the store exceeds business objectives while maintaining brand excellence.
Key Responsibilities :
- Lead, inspire, and develop the store team to achieve sales targets and deliver exceptional customer service.
- Oversee daily operations including sales, inventory management, visual merchandising, and compliance.
- Drive business growth by analyzing KPIs, market trends, and customer insights.
- Maintain high standards of store presentation in line with brand guidelines.
- Build and nurture strong relationships with clients to enhance loyalty and repeat business.
- Recruit, train, and coach staff, ensuring alignment with company values and culture.
- Manage budgets, P&L, and operational efficiency.
- Ensure adherence to company policies, security, and loss prevention measures.
Requirements :
8+ years of retail management experience, preferably in luxury or premium brands.Strong leadership and team management skills.Proven track record of achieving sales and business targets.Excellent communication, problem-solving, and decision-making abilities.Customer-centric approach with passion for luxury retail.Ability to work in a fast-paced, dynamic environment.Skills Required
sales performance , Loss Prevention, Retail Management, Visual Merchandising, Inventory Management, Customer Experience, Operational Efficiency