Service & Operation Manager

We are looking for a skilled professional with 7-8 years of experience to join our team as a Service & Operation Manager in the BFSI industry, specifically in Equitas Small Finance Bank.

Roles and Responsibility

• Manage and oversee daily operations to ensure efficient service delivery.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Collaborate with cross-functional teams to achieve business objectives.
• Analyze operational data to identify areas for improvement and optimize processes.
• Ensure compliance with regulatory requirements and industry standards.
• Foster a culture of excellence and continuous improvement within the team.

Job Requirements

Skills Required

oversee daily operations, enhance customer satisfaction, achieve business objectives, Analyze operational data, managing operations