Customer Success Manager (Immediate Start)

Company Description :

Data Poem is a core AI company with a mission to uncover the true causation behind data. Our innovative Large Causal Architecture is designed to reveal deep, actionable relationships within data. Powered by POEM365, our enterprise-scale AI model draws insights from millions of transactions, spending patterns, and global brands. Based on this intelligence, we introduce Enterprise Consciousness, a paradigm that empowers organizations to think and act as one.

Ideal You :

You have been managing a client from an agency or working in a client organization - in the marketing or advertising-related domains.

You may be an analyst, a planner, or a research manager. Media planning experience with a reputed media agency will be an added advantage.

Numbers speak to you, and you can summarize volumes of data into a few rows of actionable insights - not that you must manage these databases, but you must be able to register broad numbers in your head.

You are inquisitive about what’s going on and the big trends around – things that give you an idea, personally or professionally. Your thoughts are clear, and you can communicate well in English – written and spoken. You like engaging in small talk on any subject that may interest the listener. Should be self-motivated and excited about life in general. Then you are probably one of the ideal candidates to join our  Client Servicing Team.

• Position : Customer Success Manager
• On-Site
• 8+years of experience
• Permanent Position
• Immediate joiner or serving notice period

Job Description :

Qualification, skill sets & experience :

Technical Competencies

Key Deliverables of the Role :

Most Important : Track record of good work ethics (your past managers should vouch for your integrity, else please don’t waste your time applying for this position)