BiteSpeed - Implementation Manager

What you'll do :

• Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
• Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
• Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
• Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
• Building the playbook for our customer success function to scale for the next stage of growth.

What makes you a good fit :

(ref : iimjobs.com)