Client Success Lead

Job Title : Account Manager

Location : Mumbai (On-site)

Experience : 4+ years

About Schbang

Schbang is a creative technology transformation company delivering future-ready digital solutions across design, technology, marketing, automation, and innovation. We empower brands with full-stack digital capability, measurable business impact, and award-winning execution.

Role Overview

We’re looking for a high-energy, client-obsessed Account Manager who has experience working with Tech, SaaS, Digital Product, UI / UX, and App / Web Development services . You will be the bridge between our clients and internal tech / design teams — ensuring seamless delivery, proactive problem-solving, and exceptional client experience.

This role demands someone who thrives in fast-paced environments, handles escalations like a pro, and never gives up until the client says “Schbang!”

Key Responsibilities

• Lead end-to-end client servicing across tech, digital transformation, UI / UX, product design & development engagements
• Translate client objectives into measurable delivery plans and ensure timely, flawless execution
• Build strong, senior-level client relationships — becoming their trusted digital transformation partner
• Manage internal collaboration across Web, UI / UX, App Dev, Martech, Analytics & Design teams
• Handle queries / escalations with maturity, speed, empathy & solution-oriented thinking
• Drive innovation, strategic thinking, and new initiatives for client growth & digital maturity
• Present business insights, performance reports, roadmaps & transformation plans
• Identify upsell / cross-sell opportunities across Schbang’s digital service ecosystem
• Maintain strong understanding of emerging tech trends & digital platforms

Must-Have Skills

Who You Are

Why Schbang

How to Apply

Send your CV to lloyd.dantis@schbang.com

Subject : Application — Account Manager | Mumbai