Event Client Success Lead

Company Description

Welcome to Jollo Experiences , a leading marketing agency in Chennai specializing in digital marketing, branding, video marketing, advertising, and media production. With a commitment to innovative and results-driven marketing strategies, we empower businesses of all sizes to achieve their goals and grow their brands. Our transparent business model, ethical practices, and focus on customer satisfaction set us apart in the industry. Join us in taking marketing to new heights and delivering tangible results for our diverse range of clients.

Role Description

This is a full-time on-site role as a Client Services Manager - Events at Jollo Experiences in Chennai. The role involves managing client relationships and ensuring their satisfaction, organizing and coordinating events, and implementing strategies to enhance client experience. As a pivotal member of our team, you will work closely with clients to understand their needs and deliver exceptional service to drive business success.

Qualifications

• Customer Satisfaction and Customer Service Skills
• Client Services skills
• Strong Analytical Skills
• Effective Communication abilities
• Experience in event management or any related field
• Ability to multitask and prioritize responsibilities
• Attention to detail and problem-solving capabilities
• Bachelor's degree in Marketing, Communications, Business, or related field