Job Title : CS & Operations – CPA / CPI
Location : Mumbai
Qualification : Graduate / Postgraduate (Any Specialisation)
Experience : 3+ years
Job Overview
We are seeking a detail-oriented and proactive CS & Operations Executive with strong experience in CPA / CPI campaign management, client servicing, and operational coordination. The ideal candidate will ensure smooth campaign delivery, high-quality execution, and excellent client experience in the performance marketing ecosystem.
Roles & Responsibilities :
Campaign Execution & Management
- Manage end-to-end campaign fulfilment including ad trafficking, QA / testing, and campaign scheduling.
- Launch and monitor campaigns as per Release Orders (RO) and ensure all delivery parameters are adhered to.
- Optimize CPA / CPI campaigns proactively to meet performance KPIs and drive successful outcomes.
- Track daily pacing, conversions, lead quality, and overall campaign health.
Client Servicing & Coordination
Serve as the primary point of contact for campaign-related queries, performance updates, and troubleshooting.Provide prompt and professional support to clients, agencies, and internal teams.Resolve delivery discrepancies, tracking issues, and technical challenges by coordinating with clients, publishers, and internal tech / support teams.Work closely with the Sales & Agency teams to ensure campaign expectations and deliverables are aligned.Reporting & Analysis :
Generate detailed weekly / monthly / quarterly performance reports with insights and optimization recommendations.Analyze campaign data to identify growth opportunities and operational efficiencies.Maintain accurate documentation of campaign progress, delivery status, and billing details.Operational Excellence :
Ensure proper validation of numbers for billing and coordinate with finance for smooth invoicing.Maintain strong relationships with publisher partners and internal stakeholders to support seamless delivery.Skills & Requirements :
Minimum 3 years of experience in digital advertising, ad operations, campaign delivery, or performance marketing (CPA / CPI experience preferred).Strong understanding of mobile advertising, tracking mechanisms (S2S, MMPs), and performance marketing workflows.Excellent coordination, multitasking, and time-management skills.Strong analytical abilities with hands-on experience in campaign optimization.A proactive self-starter with the ability to manage pressure, deadlines, and diverse stakeholder expectations.Strong communication skills, professionalism, and attention to detail.Ability to work collaboratively with cross-functional teams.About Ventes Avenues :
Ventes Avenues is a leading Mobile Media Company specializing in Mobile Performance & Branding. We serve as a preferred performance and display partner for top international publishers in the Indian market and work with 200+ advertisers and digital agencies.
With cutting-edge mobile ad units and an innovative performance-driven approach, Ventes Avenues is disrupting the mobile advertising landscape. Our strengths include multi-level targeting, direct control of premium ad inventory, and a deep understanding of brand and performance requirements.
We are driven by technology, precision marketing, and strong industry relationships, ensuring impactful, scalable, and data-backed solutions for our partners.