Job Title : Account Manager – Debt Collections
Location : Noida | Employment Type : Full-Time
Job Summary :
Seeking an experienced Account Manager to lead client relationships and oversee debt collections operations with a focus on process transitions . The role involves managing end-to-end collections performance, ensuring compliance, and driving seamless transitions for US-based clients. A valid US visa is mandatory.
Key Responsibilities :
- Manage client relationships and collections operations.
- Lead transition projects (due diligence, KT, stabilization).
- Ensure SLA / KPI delivery and compliance with US regulations (FDCPA, TCPA).
- Collaborate with internal teams for smooth process onboarding.
- Provide insights through performance analysis and reviews.
- Travel to the US for client visits and transitions.
Requirements :
Bachelor’s degree.5+ years in debt collections, incl. 2+ years in client-facing role.Experience in transition management (BPO / shared services).Strong communication and stakeholder management skills.Valid US visa (mandatory).Preferred :
Experience with US clients, PMP / Six Sigma certification, and exposure to digital collections tools.Please share CV on manisha@mounttalent.com
Thanks & Regards
Manisha Rastogi