Facility Executive - Soft Services.

Facility Executive – Soft Skills .

To provide comprehensive facility and contract management for the client, with a focus on continuous improvement.

To achieve financial and other targets established by Ops Manager.

Achievement of the Key Performance Indicators and Service Level Agreement targets.

Property Operations

• Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery – this includes all Cleaning functions / Security / Administration / Reception / Helpdesk / Pantry and Mailroom services.
• Developing and implementing Gym procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems
• Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client
• Routinely Inspect all contracted services to ensure performance measures are being maintained
• Ensure Helpdesk service requests are attended to in time.
• Achieve client satisfaction to Fitness First expectations.

Staff Management

Reporting

Vendor Management

Others

Skills Required

Contract Management, Quality Management, Service Delivery, Reporting, Vendor Management