Facility Executive- Soft Services

Multi-talented executive for Food & Beverage & Soft services :

Day-to-day cafeteria operations, incl managing of outsourced catering partners, upkeep & maintenance, record-keeping, employee interface, feedback gathering, etc. Pantry operations incl controls, record-keeping, etc. All aspects of quality control in catering services, incl compliance with client EHS norms & SLAs, & monitoring of caterers' production facilities, etc. Statutory compliances, incl food hygiene, pest control, reports, etc. Responsibility of catering services equipment, incl inventory, breakage control, upkeep & maintenance, etc. Effective management of sub-contractors such as caterers, & other related vendors, and their onsite staff Assistance in identification & shortlisting of various categories of F&B vendors

Menu planning and compliance

Soft services - Roles & Responsibilities :

• Be accessible for escalation of all FM related issues for the facility.
• Ensure immediate response to Priority Calls
• Take rounds of the office floor & Lab to ensure high standards of housekeeping and upkeep.
• Continually seeks to develop housekeeping policies and procedures to improve the current operation.
• Assists in the training and development of all housekeeping janitors / Chamber maids.
• Assists in managing preparation of schedules and workloads for housekeeping staff ensuring maximum efficiency.
• Co-ordinate with CL leaders / plant head complaints and take corrective action when necessary.
• Prepares and reviews daily housekeeping reports. (weekly & monthly reports)
• Check if the various checklists are filled at the frequency instructed in the suggested formats.
• Brief all Supervisors at the end of each shift.
• Monitor that the staff is cleaning in the required manner to ensure that the surfaces are maintained in the best possible way and to enhance their endurance.
• Inspect the turnout and attendance of the staff and sign the shift register.
• Muster all the housekeeping staff during the day before deployment and communicate the priorities of the day!
• Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints.
• Keep stock of all consumables
• Maintain inventories for all consumables
• Maintain Welcome Kit for new joiners
• Ensure orders are dispatched on time and follow up with the stores to ensure timely supply.
• All equipment's working conditions should be monitored on a regular basis. (service record should be maintained)
• Generate Monthly Management Reports in the agreed format to the FM.
• Take rounds of the facility regularly to identify issues in Housekeeping and Cafeteria etc. and initiate immediate rectification actions.
• Ensure discipline, proper attire, and etiquette in the staff under them.
• Performs additional job duties as requested.
• Received & Consumption tracker follow update on monthly & maintain re-ordering level.
• Daily basis take employee feedback form from the client as per the expectations.
• Scarp clearing and maintenance monitoring co-ordination with vendor partner.
• Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA.

Skills Required

Menu Planning