Business Analyst - Insurance Claims

Key Responsibilities :

Analyze and document detailed business and functional requirements related to insurance claims processes.

• Drive operational improvements in claims systems by identifying business needs and supporting the testing and implementation phases.
• Collaborate closely with test engineers to design effective test scenarios and facilitate defect triage.
• Conduct thorough data analysis to identify trends, issues, and areas for process improvement.
• Track key performance indicators (KPIs) and develop dashboards to monitor claims operations effectively.
• Support automation and digital transformation initiatives within the claims function.
• Develop business cases and align stakeholders on project goals, scope, and benefits.
• Possess comprehensive knowledge of insurance claims lifecycle, including policy verification, claim registration, adjudication, settlement, and closure.
• Facilitate communication between business stakeholders, technical teams, and third-party vendors to ensure smooth project delivery.
• Ensure compliance with regulatory requirements and internal policies related to claims processing.

Qualifications and Skills :

(ref : iimjobs.com)