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IT Business Analyst - Insurance Domain

IT Business Analyst - Insurance Domain

ConfidentialChennai
16 days ago
Job description

Key Responsibilities :

  • Gather requirements , analyze, and document business and system requirements for insurance IT projects.
  • Collaborate with business teams to understand workflows, challenges, and opportunities for process improvements.
  • Work with IT teams to define functional and technical specifications for policy administration, claims, underwriting, and other insurance-related systems.
  • Assist in the design and implementation of system enhancements, integrations, and new technology solutions.
  • Conduct feasibility studies, and impact assessments for proposed IT solutions.
  • Define and validate test cases, support UAT (User Acceptance Testing), and validate system changes.
  • Ensure compliance with regulatory requirements (IRDAI, IFRS, etc.) in all system implementations.
  • Develop business process models, user stories (with acceptance criteria) , and use cases to guide development teams.
  • Act as a liaison between business stakeholders, IT teams(Eng, QA, others) and vendors.
  • Provide support for end-users on new system features and functionalities.

Required Skills Qualifications :

  • Bachelor s / Master s degree in IT, Business Administration, Finance, or a related field.
  • 10-12 years of experience as an IT Business Analyst in the insurance sector.
  • Strong understanding of insurance processes (Health, General, or Reinsurance).
  • Experience working with insurance IT systems such as Policy Administration, Claims, Underwriting, CRM, or Digital Portals.
  • Proficiency in business analysis tools (JIRA, Confluence, Visio, etc.).
  • Knowledge of Agile and Waterfall methodologies.
  • Strong analytical, problem-solving, and documentation skills.
  • Excellent communication and stakeholder management abilities.
  • Familiarity with API integrations, data migration, data mapping and automation tools.
  • Nice to have :

  • Certifications such as CBAP, CCBA, or PMI-PBA.
  • Experience in digital transformation, cloud-based insurance solutions.
  • Skills Required

    Problem Solving Skill, Documentation, Agile, Waterfall Methodology

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