Roles & Responsibilities
a. Business Analysis :
- Gathers, reviews and analyzes Claims data to identify issues, and potential problems and solutions related to development and implementation, including but not limited to new products or services, contract deliverables, enhancements to add functionality and / or redesigns of systems, both manual and automated, to improve efficiency, financial models of costing and pricing.
- Utilize the data analysis skills and experience including but not limited to SQL queries to pull or download appropriate data or reports from processing systems required for the analysis
- Develops forward thinking, data driven recommendations and strategies that align with business objectives and based on logical assumptions and facts considering resources, constraints, and Employer values.
- Delivers critical pieces of analysis and research to drive new insights and actively and openly shares with appropriate parties to encourage collaboration for improvement and change. Translates analysis into solutions and / or options for consideration of specific actions, including business process improvements.
- Initiates change and evaluates impact. Plans and executes all initiatives for maximum impact but minimal disruption to our key stakeholders. Promotes and processes product efficacy translates large volumes of data, testing and experiments into clear recommendations and responses to constantly changing business environments. Provides quality, objective, and professional analysis.
b. Guiding Project Team and Operational Units :
Engages and collaborates with project staff and subject matter experts with the planning and implementation of project and sub project work efforts. Supplies or advises in the development of requirements, reports, budgets, and other analyses, and help solve operational issues and roadblocks.c. Cross-Functional Integration and Communication :
Engages closely with cross-departmental team members to complete tasks and provide status updates. Works with the project team, other departments and external partners to monitor, collect, communicate, and distribute information. Communicates analysis, assessments, recommendations and completed work product through professional written and verbal reports and presentations effectively and cross-functionally. Conducts presentations to all levels of the organization (unit meetings, department meetings, management meetings, etc.) to ensure reporting of quality outcomes are consistent and understood.Acts as a key liaison point for other departments and within Claims (e.g., Claims Production, IT, Configuration, etc.). Ensures cross-functional coordination and alignment.d. Business Testing :
Coordinates testing needs and requirements with corporate testing unit.Support the Business testing or User acceptance testing as needed, including but not limited to lead and / or coordinate the testing activities which may include gathering and generating test data, identifying test scenarios, status reporting, escalating issues, and performing validation and approval of testing results.e. Training and Development :
Coordinates implementation within department, including but not limited to development of processing and procedure documentation, training materials and employee training as required.f. General :
On a regular, sustained basis, cooperates with other staff members both within and outside the department in the accomplishment of ones own job duties as well as assisting others in accomplishing theirs; serves as a team player and role model for other employees in the organization by always exhibiting traits of courtesy, caring, helpfulness, and respect; conducts oneself in a service-oriented manner that is attentive, pleasant, cooperative, sensitive, respectful, and kind when dealing with members, visitors, the public, and all employees.Ability to read, analyze and interpret business documents such as Health Plan's Medical Policy Manual, plan certificates and Schedule of Benefits (plan benefit documents), statistical data, product development memos and documents published by Health Plan, compliance associations such as Blue Cross and Blue Shield Association; the Federal and / or state governments pertinent to the business (i.e., Federal Register, CMS guidelines, State Revised Statutes).QUALIFICATION REQUIREMENTS :
Required :
5 years related experience in Healthcare Payer industry or Health insurance3 years related experience in Claims processing or Configuration support for Healthcare Payer or Health insuranceBasic knowledge of performing Claims analysis using SQL databasesExperience on HealthEdge / HealthRules Payer (HRP) or FACETS or QNXTPreferred :
All the minimum requirements above.Bachelor's degreeOrganizational skills and the ability to multi-task are essential.Must be able to work in a fast-paced environment, perform effectively under dynamic conditions such as directional changes, tight deadlines, and limited resources.Strong interpersonal skills.Proficiency in Microsoft Office and the Internet.Knowledge of basic mathematic skills.Proficiency in issues identification and data collection, analysis, and interpretation.Strong customer focus and team orientation skills.Ability to work independently and collaboratively.Occasional evening and weekend time as required to meet business needsExperience in a claims processing environment or related job function.Working knowledge of medical terminology and codes.Knowledge of health care industry trends.Working knowledge of project management methods.Skills Required
healthcare industry, Project Managment, Health Insurance, Sql Data Base, Business Analyst, Claims Processing, Configuration Management